We always aim to dispatch your order as soon the first batch of our watches will be assembled. Once we collect a minimum of 100 pre-orders ( first 100 pre-orders will also be rewarded with FREE SHIPPING ) during this crowdfunding campaign we believe it will take approximately 4 months until we can start shipping. All the backers will get regular updates from GAUGE team and we will always keep you updated. If you got any further questions contact us by email and we will respond as quickly as we can:
If your product is damaged when delivered, you should (without delay and no later than 7 days after delivery) contact us as well as the Delivery Company. You will need to inform us what is damaged and also let us know the case number of the Delivery Company’s claim form. We will naturally send you a new product to replace the damaged one.
We aim to cooperate with Royal Mail & DHL services straight after we assemble the first batch.